Let us take the planning and booking process off your plate, saving you countless hours of time. We love to travel and to research experiences. Meticulously detailed, customized to your travel preferences, our team deeply cares about creating a memorable and unique experience whether it be for your honeymoon, family trip, girls weekend, bachelorette, or a weekend getaway. Through our travel advisor network, when we book your hotel, you’ll receive access to the best perks in the business such as room upgrades, spa and resort credits, and complimentary breakfast, all at the best rate you’d be able to find anywhere online.

Email us at hello@porteconcierge.com with any relevant details and let’s do it! We will follow up with the appropriate next steps and either schedule time to chat or send a questionnaire for you to complete.

We will send you a detailed onboarding questionnaire and plan a completely custom trip based on your preferences. Are you a morning hiker or an all inclusive resort lover? We’ll provide you with options for your selection and will work with you until you feel you have the trip of your dreams planned.

We’ll start off with a questionnaire where we ask you questions about your travel preferences, trip dreams and so much more. We will outline key dates along the planning process and get to work on curating a custom itinerary of your dreams. We’ll start with an outline of your trip day by day and provide you with 3 hotel or airbnb options for you to choose from. From there, we gather feedback and make adjustments until it’s exactly what you are looking for. Finally, we make all your bookings on your behalf and send you your final trip itinerary and all booking confirmations in one organized folder. 7-10 days before your arrival, we will reconfirm all bookings made with hotels, tours, transfers, restaurants, spas, trip insurance, etc. 

When we begin working together, we will send you a link to securely upload all your personal information, which will then be stored in your client profile. Everything from frequent flier numbers, passport information and credit card information will be added for us to have on hand to make bookings on your behalf.

No problem! Just email us your confirmation and we can attempt a takeover booking. We will likely still be able to provide you with additional perks like free breakfasts, early and late checkout, welcome drinks, waived fees, etc. through our travel advisor network. It’s all dependent on what the hotel can offer us. If a better price is offered through our portal (this is really common!) we will help cancel and rebook your room.

In the Diamond package, we will provide you with 3 flight options based on your preferred airlines. Typically, we encourage clients to book their own airfare. As you probably know, flights change, delays happen and managing your flight directly can often be the quickest way to resolve any issues. In fact, airlines won’t allow us to speak on your behalf to troubleshoot should issues arise (they will only speak to the ticketed passenger). That said, if you’re hoping for an all-in-one booking (airfare + accommodations) we’re happy to discuss further. We want to be sure to set you up for a smooth travel experience and we can talk about what that looks like!

An advisor is there to take all the burden of planning and researching off of you, to bring deep destination, hotel and touring expertise to the planning process, ensure the quality and seamless service of your experience, get you the best available rates and when possible, additional amenities. Our team are certified Fora Travel Advisors. The Fora Team works hard to have close relationships with management everywhere, so we know our clients are well looked after when they're traveling. The hotels pay agencies a commission after you stay, and because of this, we don't charge any fee for hotel bookings - they pay, you don't! We can also provide more extensive itinerary planning and concierge services. Because there's no commission included there, depending on your needs we will charge a planning fee for the time it takes to pull everything together and ensure we line up the best of what your chosen destination has to offer. Most of our clients use us in both ways. Sometimes just an easy hotel booking for a resort vacation or a weekend away, sometimes a more extensive itinerary for a complicated adventure. Porte is here for it all!